Darayya
Darayya entrance · Al-Shuhada Mosque roundabout
SERVICE & SUPPORT
Here for the life
of your appliance.
Warranty questions, repairs or spare parts? Start with our service team.
011 223 1550Saturday–Thursday9 AM–5 PMClosed Friday
Please call before visiting a service centre.
A SIMPLE START
How we can help.
Three steps to the right support.
- 01
Tell us about your appliance
Have the model number, a short description of the issue and your warranty document ready. Please check that your warranty is still valid.
- 02
Speak with our team
Call for advice on warranty, repairs, maintenance or spare parts.
- 03
Arrange the next step
Our team will guide you to the appropriate service centre and next steps.
YOUR WARRANTY
Know your cover.
Warranty is also shown on each product page.
5years
Smeg · La Germania
All appliances, including Smeg small appliances.
3years
Haier major appliances · Novalux · Arda
Major home appliances from these brands.
1year
Haier displays & small appliances · Kenwood · De’Longhi · Braun · Ariete · BaByliss · arzum OKKA
Televisions, small kitchen appliances and personal care.
VISIT OUR TEAM
Our service centres.
Saturday–Thursday9 AM–5 PMClosed Friday
Victoria
Al-Nasr Park · Central Post Office uphill road
Call our team to confirm your visit and the service you need.
What should I have ready when I call?
For warranty support, please check that your appliance is still within its warranty period and that the warranty remains valid under its terms and conditions. Have your warranty document, model or product number, a brief description of the issue, and any proof of purchase ready.
Can I ask about spare parts?
Yes. Give our service team the exact model number so they can check the part you need.
Which warranty applies to my product?
Check the warranty shown on the product page or use the guide above. Our team can help confirm the details for your appliance.